Frequently Asked Questions

DigiTrustly is an independent private certification and verification service for websites and selected digital or music-related use cases. We review applications, issue verifiable certificates after approval, and provide public certificate status through online verification.

No. You first apply and pay for the assessment. Certification becomes available only after approval. Paying for an assessment does not guarantee approval.

A certificate is earned, not purchased.

The review may consider website identity, transparency, contact information, security-related signals, customer-facing information, policy availability, consistency, and other trust-relevant elements appropriate to the application. The exact scope can vary by certification type.

No. DigiTrustly is an independent private certification and verification service. We do not claim to be a government regulator or an ISO accreditation body unless explicitly stated for a specific service.

Your application enters review. A reviewer assesses the submitted information and may request clarification where needed. The application can be approved or rejected. Certification can only be purchased after approval.

No. The assessment fee covers the review process. It does not purchase approval and it does not guarantee that a certificate will be issued.

Valid means the certificate is currently active. Suspended means its use is temporarily restricted. Revoked means the certificate has been withdrawn. Expired means its certification period has ended.

The public verification page is the authoritative status reference.

A DigiTrustly QR code leads to the public certificate or verification record. Visitors can scan it to check the certificate identity and current status online instead of relying only on a static trust badge.

Approved certificate holders can use the official seal while their certificate remains valid and subject to the applicable certification terms. Misleading, altered or unauthorized use is not permitted.

Material changes can affect certification. DigiTrustly may request updated information, perform a reassessment, suspend a certificate or revoke it if the certification requirements are no longer met.

The validity period depends on the certification term purchased after approval. The public certificate shows its current status, issue information and validity information where applicable.

Yes, where renewal is offered. Renewal may require an updated review or confirmation that the certified subject still meets the applicable requirements.

A rejected application does not receive a certificate. Depending on the reason, you may be able to address the issues and submit a new application or follow the process stated in the applicable terms.

Use DigiTrustly's public verification service or the QR code shown on the certificate or official seal. Verification should always be performed against the live DigiTrustly record.

DigiTrustly is developing and supporting certification and verification use cases beyond websites, including music-related verification. The available scope, review criteria and certificate type depend on the specific service offered at the time of application.